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Him and show him how bad it will be to postpone purchasing the item. Confused customer The confused customer has a vague idea of what he wants to buy. For example: in a situation he needs to give a gift to a friend but cannot express what he would like. The key word at that moment is patience. Ask simple questions to understand better. Afterwards, it is interesting to limit the number of options you have available in the store and choose those that are most aligned with the information given by the consumer. Determined customer It seems that a determined customer cannot bring many problems when finalizing a purchase, right? Not always! Since this t
ype of consumer is already aware of what they want, they generally Iran WhatsApp Number Data have vast knowledge of the product, and have probably gone through several competitors and are in your store to close business. Therefore, a simple "false step" can make you give up and make the purchase from another company. ADVERTISEMENT Therefore, there are some tips when dealing with it: Listen more, talk less. Let the customer make the decision about the best time to complete the purchase. Don't pressure him. Since the customer already knows a lot about the product, it is better that you present the item in a short and objective way. In addition to quick demos, use more technical
language with information the customer may not already know. Nervous and rude customer The nervous client is one of the most difficult to deal with. After all, you need to have the ability to get out of difficult situations and maintain control, so that his aggressiveness does not interfere with your attention. Generally this type of consumer argues about anything, whether for relevant reasons or those that are of little importance. That is, everything becomes a matter of possible discussion . But you should not despair when this dreaded client appears. There are some ways to treat it that help your attention and make the sale easier. Let the client talk, this can help him release his anger. Avoi
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